Terms of Service
1. Introduction
Welcome to Squad Eats! These Terms of Service ("Terms") govern your access to and use of the Squad Eats website (the "Website"), operated by Squadwerk Innovations Pty Ltd ("Squadwerk," "we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website.
2. Services
The Website provides information about Squad Eats, our food delivery platform, and other services offered by Squadwerk. The Website is not a marketplace or ordering platform. To place orders for food delivery, please visit order.gofair.com.au.
3. Use of the Website
Eligibility: You must be at least 18 years old to use the Website.
Permitted Use: You may use the Website for lawful purposes only. You may not use the Website:
In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate Squadwerk, a Squadwerk employee, another user, or any other person or entity.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Squadwerk or users of the Website or expose them to liability.
4. Intellectual Property
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Squadwerk, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
5. Disclaimer
The Website and its content are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
6. Limitation of Liability
In no event will Squadwerk be liable for any damages whatsoever, including but not limited to any direct, indirect, incidental, consequential, special, or punitive damages, arising out of or relating to your use of or inability to use the Website or its content, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Squadwerk has been advised of the possibility of such damages.
7. Indemnification
You agree to defend, indemnify, and hold harmless Squadwerk, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms or your use of the Website, including but not limited to your user contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Website.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of law provisions.
9. Entire Agreement
These Terms constitute the entire agreement between you and Squadwerk relating to your use of the Website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Squadwerk with respect to the Website.
10. Changes to These Terms
Squadwerk reserves the right to update these Terms at any time in its sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Squadwerk Innovations Pty Ltd
113 Maribyrnong Road, Ascot Vale 3032
Privacy Policy
Effective Date: 19 February 2025
Squadwerk Innovations Pty Ltd ("Squadwerk," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.squadeats.melbourne] (the "Website") or use our Squad Eats food delivery platform (the "Platform"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE WEBSITE OR PLATFORM.
1. Information We Collect
- Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, postal address, and payment information.
- Order Information: When you place an order through the Platform, we collect information about your order, such as the items you ordered, the delivery address, and the delivery time.
- Usage Data: We collect information about how you use the Website and Platform, such as the pages you visit, the links you click, and the features you use.
- Device Information: We collect information about the device you use to access the Website and Platform, such as your IP address, browser type, operating system, and device identifiers.
- Location Information: With your consent, we may collect information about your location when you use the Platform.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve the Website and Platform: We use your information to operate and improve the Website and Platform, to personalize your experience, and to provide you with customer support.
- To process your orders: We use your information to process your orders, to communicate with you about your orders, and to provide you with delivery updates.
- To send you marketing communications: With your consent, we may send you emails or other communications about new products, promotions, and other updates.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Sharing Your Information
We may share your information with the following third parties:
- Merchants: We share your order information with the merchants you order from so they can fulfill your orders.
- Delivery Drivers: We share your delivery information with delivery drivers so they can deliver your orders.
- Payment Processors: We share your payment information with payment processors to process your payments.
- Service Providers: We share your information with service providers who assist us with operating the Website and Platform, such as hosting providers, email marketing providers, and analytics providers.
- Legal Authorities: We may share your information with legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your activity on the Website and Platform. Cookies are small data files that are stored on your device when you visit a website. We use cookies to personalize your experience, to remember your preferences, and to track your usage of the Website and Platform.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Your Privacy Rights
You have the following privacy rights:
- Access: You can request access to your personal information.
- Correction: You can request correction of your personal information.
- Deletion: You can request deletion of your personal information.
- Objection: You can object to the processing of your personal information.
To exercise your privacy rights, please contact us at [info@gofair.com.au].
7. Children's Privacy
The Website and Platform are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [YOUR CONTACT INFORMATION].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on the Website and Platform. Your continued use of the Website and Platform following the posting of revised Privacy Policy means that you accept and agree to the changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Squadwerk Innovations Pty Ltd
113 Maribyrnong Road, Ascot Vale 3032